Louise Marlowe
We just had our roof replaced by Brookens Construction today. Extremely efficient and friendly work crew, excellent communication throughout the entire project with the entire staff. We highly recommend Brookens Construction for their excellent and professional service.
John Nelson
Brookens Construction did a roof replacement for me today 09/03/2024. It all came together when Jake from Brookens construction met with my insurance adjuster about hail damage. Between both of them my roof qualified to be replaced. Jake then met with me about all the details. Then after about 8 weeks Cory from Brookens and his crew showed up and all went very well from start to finish. Professional work well done. So if your roof is needed to be replaced. I recommend Brookens Construction.
Response from the owner: Awesome, John! What a great review! Barry and Don are both rock stars on our team, so we're not surprised to hear that you had a great experience with them AND we surely appreciate you referring us to your mother!!
Christopher Klinge
I had a roof replacement, new gutters and fascia done on my house a couple of months ago. Just getting around to a review. The work done with Brookens and their subcontractors was excellent! From start to finish, working with Brookens was easy and they all were wonderful to work with. Special thanks to the crew who did my roof. After removing layers, they found old barn boards as decking (original to the house) so they needed to replace all the decking as well, on the garage and roof. They were working until dark and even had a second crew, who finished a bit early on their job, come to my house to try to get it done. It did have to go into the next morning. But they were there at 7:00 and all wrapped up by 10:00 or so. I really recommend Brookens as they did excellent work and were great to work with. They also made the insurance claim process extremely easy.
Sherry Landry
Exceptional work done on my roof and skylight..Phil my project manager saw to every detail and answered all my questions..could not ask for a better experience...
R Reed
Thanks!
Tara Jenk2ta
We had a great experience from the start. The ladies in the office were great to work with. The recommendations were on point. Getting rid of the unused chimney and turbine makes the roof look a lot neater/clean. Communication from Ernesto on what was happening was appreciated, we have 4 dogs to manage and it was helpful. The way the roof top venting was done on both the garage and house, really does make a huge difference in temperature, no more hot A$$ garage! Thank you for your hard work!!! Tara
Jean Ives
Roof replacement-It was a real pleasure working with Brookens Const. Their workers were professional and they treated my property with respect. Salesperson Alex was attentive and made certain that I was always taken care of. The office personnel were prompt at letting me know the steps that needed to be done. And project manager Cory, was very thorough during and after the completion. I highly recommend using their company. 5 out of 5 stars.
Amber Roesken
The whole crew from Brookens from start to finish has been so wonderful to work with! They were patient while we made our decision on roofing companies and were always happy to answer any questions we had in a timely manner. They also made the insurance process as seamless as possible and worked directly with our agents. Our new roof is beautiful and the crew did a fantastic job! I would 10/10 recommend Brookens!
Debbie Polzin
We choose Brookens to take care of our Hail Damage in May 2024. Our sales person was very thorough about looking at all possible damage to our home. We greatly appreciated that.Once the insurance company provided the check and we signed the contract, materials were ordered and a date set to complete our project.Our sales person answered all the questions I had, which was a lot. We were very satisfied with the work they did and the professionalism of everyone involved.Thank You Brookens
Mitch
Great service, showed up at the crack of dawn and finished before the evening. No complaints.
Erik Anderson
Brookens did a great job start to finish. Brandon our salesman handled our insurance company and all the details right from the start making it a stress free experience ! The crew who installed our new roof was on time, professional and did a great clean up job. Roof done in one day! Our onsite manager Rob was professional and communicated with us from start to fish! Great job Brookens!
Caitlin Collies
Brookens was great to work with! Everything ran smoothly and our roof was done in 6 hours. John Dorhn and his crew were great.
Bruce Wolfman
On time, the new roof looks fantastic, and the yard was cleaned up. I would highly recommend Brookens
David Holman
Brookens was very prompt in responding to our service request. The team worked quickly and finished the work on time. I recommend Brookens and Jon Jorgenson for storm damage repair
Response from the owner: Thank you for your thoughtful review! We are so glad to hear that our prompt response and efficient work met your expectations. Your recommendation means the world to us, and we look forward to the opportunity to assist you in the future. Thank you again for choosing Brookens Construction!
Sunil Lohano
Trae and Chuck and Cassie all of them were amazing and did great job. Will highly recommend them.
Response from the owner: Thank you for your wonderful feedback! Our team takes great pride in delivering exceptional service, and it's fantastic to know they made such a positive impression. And, your recommendation is very much appreciated! We look forward to the opportunity to work with you again in the future and thank you for choosing Brookens Construction!
Chris Constantine
Great communication throughout the process. Completed in 1 day.
Response from the owner: Thank you so much for your review! We're so happy to hear that you appreciated our great communication and the quick completion of your roof. These are indeed two of our top priorities, and it's wonderful to know they made a positive impact on your experience. Should you need any assistance in the future, please don't hesitate to reach out. We're here to help! Thank you again for choosing Brookens Construction!
Wang Pei
I recently had my roof replaced, and I’m thoroughly impressed with the service. The team completed the job within a single day, demonstrating incredible efficiency and skill. John was especially outstanding in managing the project and ensuring everything went smoothly. The quality of their work was top-notch. I highly recommend them for anyone needing roofing services. Their professionalism and speed were truly exceptional.
Response from the owner: Thank you for your fantastic review! We're delighted to hear that you were impressed with our service and the efficiency and skill demonstrated by our team, and that we made such a positive impact on your experience by ensuring everything went smoothly. We take great pride in delivering top-notch quality and professionalism, and your recommendation means the world to us. Should you need any roofing services in the future, please don't hesitate to reach out. Thank you again for choosing Brookens Construction!
Carolyn Hill
Brookens was recommended highly by 2 people I volunteer with and Brookens did not disappoint!!!!!!! On time, honest, great cleanup, hard working roofers, and wonderful roof & price! Everyone from Charles & Trae to Meghan in the office have been absolutely great.
Response from the owner: Thank you so much for your enthusiastic review! We're thrilled to hear that we lived up to the high recommendations from your fellow volunteers. It's wonderful to know that our punctuality, honesty, cleanup, and hard work made a positive impression, along with the quality of your new roof and its price. We remain committed to maintaining our high standards and ensuring customer satisfaction. Should you need any assistance in the future, please don't hesitate to reach out. Thank you again for choosing Brookens Construction!
Judy Faller
Amazing!!! Had a great experience from start to finish!!! BRIAN AND ROB very nice to work with!!The crew was very hard working and did a great job cleaning everthing up as welll!! Need a roof choose Brookens!
Response from the owner: Thank you so much for your wonderful review! We're happy to hear about your positive experience and we appreciate your kind words about our hard work and cleanup efforts. If there's anything else we can assist you with or if you know someone who might need our services, please don't hesitate to reach out! Thank you again for choosing Brookens Construction!
Sharon Janis
Wonderful, smooth roof replacement. Everyone from Darren Jenkins, Ernesto Palacios, and the ladies in the office (Meghan and Ashley) were extremely helpful and made the process go without a hitch. I would recommend this company to everyone.
Response from the owner: Thank you for your wonderful review! We're delighted to hear that your roof replacement was a smooth experience and that our team was able to make the process seamless for you. We are committed to providing exceptional service, so it is great to hear that exceeded your expectations. We truly appreciate your recommendation and look forward to assisting you or anyone you refer to us in the future. Thank you again for choosing Brookens Construction!
Dale Kreuger
Rob and the Brookens team were great to work with. They walked me through each step of the process and everything was completed in a timely manner.
Response from the owner: Thank you for sharing your positive experience with us! We are delighted to hear that our team was able to guide you through each step of the process and complete everything in a timely manner. Ensuring customer satisfaction is at the core of what we do, and we're thrilled to have met your expectations. Thank you again for choosing Brookens Construction!
Al Vick
If you need a roof, call Brookens Construction. They arrived early to get everything prepared, they started on time and they finished when they said they would. They installed the highest quality roof at a reasonable price and did many extra things just to make me happy. When they finished, I couldnt even tell they were here - except I had a beautiful new roof.The people at Brookens truly understand superior customer service. Thanks so much to Jake, Chuck, Phil, Ashley and Megan for understanding my deadline and always putting my mind at ease. Brookens Construction came highly recommended to me and I highly recommend them to you.
Response from the owner: Thank you so much for your wonderful feedback! We always strive to deliver high-quality work, on time, and with attention to the little details that make a difference. It’s wonderful to hear that our efforts to ensure everything was just right left you with a beautiful roof and a positive experience. We appreciate your recommendation! If you ever need anything in the future, don’t hesitate to reach out. Thank you again for choosing Brookens Construction!
Tom Pawlisch
Super experience. Everyone was nice and polite. Workers are truly super human. Worked for 12 hours straight, no real breaks, never slowed down, smiled whenever they looked at you. Conscientious and friendly. John always looked out for our needs.
Response from the owner: Thank you for sharing your experience with us! We love to hear that our team’s politeness, hard work, and friendliness made such a positive impact. If there's anything you need in the future, please don't hesitate to reach out. Thank you again for choosing Brookens Construction!
katie bins
We had a fantastic experience with Brookens. We have a fairly large roof and it was done in one day. Rob was great and came at the end of the day to make sure everything was cleaned up and that we were happy with the job done.
Response from the owner: Thank you for sharing your experience with us! Ensuring clean job sites and timely installations are our priority, so it's great to hear that we hit the mark. If you ever need assistance in the future, please feel free to reach out. Thank you again for choosing Brookens Construction!
Mark Morin
Brookens was great! Everything from the initial inspection w/ Jake, the claims process, the amazing crew that knocked out this job in one day and finally to Rob the PM making sure everything was cleaned up and good to go. Would highly recommend.
Response from the owner: Thank you for taking the time to share your experience with us! Our team is dedicated to providing a seamless and efficient roofing experience. And, we are glad to hear that the entire process, from the initial inspection to the efficient completion of your project and the thorough final cleanup, met your expectations. We appreciate your recommendation and look forward to assisting you in the future. Thank you for choosing Brookens Construction!
kevin powell
Every detail went smoothly! Project manager, Ernesto, John in the field, and customer service agents in the office were all excellent.! The cleanup was spectacular, it was like they were never there. The actual crew was very professional and hard-working from Dawn to dusk. I highly recommend Brookens construction
Response from the owner: Thank you for sharing your experience with us! We are so glad to hear that every aspect of your project went smoothly, from the attentive project management and field staff to our supportive customer service team. Our crew takes great pride in their work and cleanup and we're pleased to hear we exceeded your expectations. Your recommendation is very much appreciated, and we look forward to assisting you with any future projects. Thank you again for choosing Brookens Construction!
Charlene Blohm
Impressive work by a terrific team! Two highlights: 1) the crew smiled and waved back at the kids in the neighborhood who had gathered to watch the exciting roof work, and 2) the extra care at end of day in rolling a huge magnet over the lawn to find any remaining debris. The roof looks great, job well done! And a special shout out to project lead Cody for making sure the roof got done in a single day.
Response from the owner: Thank you for your fantastic feedback! We're thrilled to hear that our team not only impressed you with the quality of our work but that we were also able to bring smiles to the neighborhood! We pride ourselves on our attention to detail and clean job sites, as demonstrated by the thorough cleanup with the magnet sweep, so its great to hear that we delivered. We appreciate your kind words and thank you for choosing Brookens Construction!
Vicki Biever
So far we are pleased with the associates and work. Just waiting for completion.
Response from the owner: Thank you for sharing your positive experience! We're delighted to hear that you are pleased with our associates and the work being done. We are fully committed to ensuring your roofing project meets your expectations. Please feel free to reach out to us with any questions or concerns. Thank you for choosing Brookens Construction!
Dennis Erfurth
Very efficient, professional crew. The roof looks beautiful. We are very pleased.
Response from the owner: Thank you for sharing your feedback! We're so glad to hear that you are pleased with your beautiful new roof and that our crew delivered efficient and professional service. Customer satisfaction is our top priority, and it's fantastic to know we met your expectations. We appreciate your kind words and look forward to the opportunity to work with you again in the future. Thank you for choosing Brookens Construction!
Mitch Bandalan
I am very pleased with Brookens Construction. I called them when I experienced leaks in my roof and there were there along side my insurance assessor and walked me through every step of the process. Alex was very professional to get it all started and worked with Ernesto and his crew who did a fantastic job on our roof. Great company, great communication and service.
Response from the owner: Thank you for sharing your positive experience with us! We're so happy to hear that our team was able to assist you promptly and effectively with your roof leaks, working closely with your insurance assessor to ensure a seamless process. We take great pride in our commitment to customer service and communication, and it's great to know that our team delivered. We appreciate your feedback and look forward to the opportunity to assist you with any future projects. Thank you again for choosing Brookens Construction!
Sharon Wright
Very good job so far.
Response from the owner: Thank you for your positive review and for choosing Brookens Construction!
Jana Blair
I was incredibly impressed with the professional manner in which the roofing project on our townhome was completed. Care was taken to protect the front yard & back patio, & the clean-up was incredible!! Rob Moxley & team, THANK YOU!! !00% recommend.
Response from the owner: Thank you for taking the time to share your experience! We're delighted to hear that the roofing project on your townhome was completed to your satisfaction and that our team demonstrated professionalism and care in protecting your property. Ensuring a thorough cleanup is a priority for us, so it's great to hear that we hit the mark. Your recommendation is also greatly appreciated, and we look forward to assisting you with any future projects. Thank you again for choosing Brookens Construction!
Dan Hinojosa
Awesome service. Our roof sustained significant hail damage this spring and we were in need of total replacement . The process from sales to installation was a breeze. Alex G. was there through out the entire process making sure our needs were met. The installers were timely, efficient, and did a great job with the installation and clean up process. 👍 ⭐️⭐️⭐️⭐️⭐️ 🏠
Response from the owner: Thank you for sharing your positive experience with us! We're so glad to hear that the entire process, from sales to installation, was smooth and met your expectations. Our team is dedicated to ensuring customer satisfaction, and it's great to hear that we hit the mark. We appreciate your feedback and look forward to the opportunity to assist you with future projects. Thank you again for choosing Brookens Construction!
Keith Hendricks
Brookens Construction made the process of repairing our hail damage very easy. Great communication. Roof replaced in one day and the area thoroughly cleaned of debris.
Response from the owner: Thank you for taking the time to share your experience with us! Our team's commitment to great communication and efficient work is something we take pride in, and we're pleased to know the roof replacement and thorough cleanup met your expectations. Your feedback is greatly appreciated, and we look forward to assisting you with any future projects. Thank you for choosing Brookens Construction!
Cheryl Pepin
We want to thank Isaac, Rob, Megan, and the entire team for a job well done. Love our new, properly built roof. Great clean up job and finished in one day.
Response from the owner: Thank you for your kind words and for taking the time to leave us a review! We're so happy that you love your new roof and that our team did a great job. We pride ourselves on our efficiency and thorough clean-up, so it's great to know we hit the mark. If you need anything else in the future, please don't hesitate to reach out. Thanks again for choosing Brookens Construction!
Justin Biever
Rob was excellent to work with. Very nice work and cleaned up everything. Very polite and after cleanup he cleaned up a second time. Great work.
Response from the owner: Thank you for your wonderful review! We're delighted to hear that Rob provided excellent service and went above and beyond with the clean-up. We strive to ensure our team is both professional and thorough, and it's fantastic to know Rob exemplified these qualities. If you ever need our services again, we're here to help! Thank you again for choosing Brookens Construction!
David Lodahl
Brookens Construction was great through the whole experience. They were able to help us figure everything out with the insurance company and the team was able to finish the project in one day.
Response from the owner: Thank you for sharing your experience! We're happy to hear that we were able to assist with the insurance process and complete your roof in a day. Your satisfaction is our top priority, and we're glad we could make the experience smooth and efficient. If you need anything else in the future, please don't hesitate to reach out. Thank you again for choosing Brookens Construction!
Roger Parnham
Had a fantastic experience with Brookens who just replaced our roof. I am always impressed when the materials and workers arrive on time and they did an excellant job of cleaning up. The project manager, Cory, kept in touch throughout the day and Churck the salesman even stopped by to check on the job. If you are looking for a new roof, I can highly recommend Brookens Construction!
Response from the owner: Thank you so much for your positive review and for taking the time to share your experience! We're so happy to hear that you had a fantastic experience with your roof replacement.Timelines, cleanliness and clear communication are top priorities for us, so it's great to know that our team hit the mark. Your recommendation means the world to us! If you need further help or have any questions, please do not hesitate to reach out. Thank you again for choosing Brookens Construction!
Drew Pooter
The process was made easy for getting a new roof. They communicated everything very well. Completed the work in one day and cleaned up after the job was done. Very helpful and professional workers.
Response from the owner: Thank you for your wonderful review! We're so glad to hear that your experience was efficient, that our team did a good job cleaning up after work was complete, and that our team left a positive impression with their professionalism and helpfulness.Your feedback is greatly appreciated, and if you have any future needs or questions, please don't hesitate to reach out. Thank you for choosing Brookens Construction!
Mike Mlinar
I had a great experience from the estimate with Alex, to the contract to the construction day and payment process.Everything went great.They were able to replace my roof in one day and the quality was great and the cleanup was wonderful.I highly recommend Alex from Brookens construction.
Response from the owner: Thank you for sharing your positive experience! We're glad to hear that all went smoothly, from your initial estimate to the payment process. And, we are thrilled to hear that you are happy with the high-quality work of your roof replacement and the thorough cleanup.Your satisfaction is our priority, and we appreciate your kind words and feedback. If you need assistance in the future, please do not hesitate to reach out. Thank you for choosing Brookens Construction!
Steve Stolpe
Brookens did a fantastic job replacing the shingles on our roof. The crew was very efficient and the work was completed in one day. After finishing they spent a lot of time making sure that they had cleaned everything.
Response from the owner: Thank you for your fantastic review! We're so glad to hear that you were pleased with our work and that our crew cleaned up thoroughly - clean job sites are a priority for us.We appreciate your feedback and kind words. If we can help in the future, please do not hesitate to reach out. Thank you for choosing Brookens Construction!
Marissa Mahnke
Rob and the crew did an awesome and quick job!!
Response from the owner: Thank you for your review! We're so glad to hear that Rob and the crew impressed you with their awesome and quick work. Efficiency and quality are top priorities for us, and it's fantastic to know that we hit the mark.Your feedback is greatly appreciated, and if you have any future needs or questions, please don't hesitate to reach out. Thank you for choosing Brookens Construction!
Mindy Merlino
The entire experience and interaction with Brooken was amazing! They have made it simple and efficient! From the Sales Rep, Derek, who not only took the time to make sure I completely understood the finances involved but worked seamlessly with my insurance. They were able to accommodate an expedited timeline due to my house sale even with a very heavy workload. The workers did a great job and the roof looks so nice. Throughout the day of production, the project manager, Ernesto, was checking in with me and giving me important updates. They not only left my yard cleaner than they found it but I noticed this morning that they had even put a lamp fixture that had fallen off during the storm back on the post. Above and beyond.Bottom line, this is a professional organization that knows their business, cares about their clients and exhibits superior customer service!
Response from the owner: Thank you so much for your glowing review! We are so happy to hear that your experience was amazing from start to finish. We also appreciate you recognizing our commitment to professionalism and customer service. Your satisfaction is our top priority, and it’s fantastic to hear that the team went above and beyond, from communication to cleanup, to the small details like reattaching the lamp fixture. We appreciate you taking the time to write us a review and wish you all the best with your house sale! If we can be of help in the future, please do not hesitate to reach out. Thank you for choosing Brookens Construction!
Yvonne Lewandowski
Absolutely love my experience with Brookens, From my first interaction with Alex my sales person to my interaction with Aaron the knowledge and information I was given was very helpful In making my decisions. My project manager Phil Was excellent in keeping me updated throughout the whole day.. The crew arrived on time and went right to work, covered my flowers and moved my patio set away from the house worked very efficiently and clean up with fantastic. I love my new roof. Can’t wait till I get my new siding. Wonderful experience working with the Brookens team. I highly recommend them. Thank you Brookens!
Response from the owner: Thank you for your incredible review! We're thrilled to hear that we were able to provide you with helpful information to make your decisions easier, that you were kept well-informed throughout the installation, and that you had a great experience from start to finishWe're also glad that our crew arrived on time, worked efficiently, and took special care to protect your flowers and patio set. We love to hear that you love your new roof and that we cleaned up throughly after the job was done.Your recommendation means a lot to us! If you have any future needs or questions, please don't hesitate to reach out. Thank you for choosing Brookens Construction!
Ross Laurent
Fantastic work, very easy to communicate with. Would highly recommend!
Response from the owner: Thank you for your positive review and recommendation! If we can be of help in the future, please do not hesitate to reach out . Thank you again for choosing Brookens Construction!
Jeff Murkve
Brookens did every possible thing to make our new roof experience easy and successful! The inspection, coordination with our insurer, scheduling, and project completion were successful in all aspects. I hope they pass our compliments on to the project crew who completed the work as they did a wonderful job and the clean up was incredible! So happy we chose Brookens Construction!
Response from the owner: Thank you for your fantastic review! We're delighted to hear that your new roof experience was easy and successful from start to finish. It's great to know that the inspection, coordination with your insurer, scheduling, and project completion all went smoothly.We're especially pleased that the project crew did a wonderful job and that the cleanup was incredible. Your satisfaction is our top priority, and your kind words mean a lot to us. And, we sure did pass along your compliments to the team!If you need anything in the future, please let us know. Thank you again for choosing Brookens Construction!
