Jeff Melcher
From hail damage inspection to completion of a new roof, gutters and skylight….the customer experience was excellent. Brandon, Jim, Ashley, Megan, Phil…..nice work!
The roofing crew was amazing…took old roof off and completed new roof in under 12 hours on one day.
Gutters and downspouts crew also impressed me.
Thank you!
The roofing crew was amazing…took old roof off and completed new roof in under 12 hours on one day.
Gutters and downspouts crew also impressed me.
Thank you!
Judy Emmrich
The crew was very polite and hard working. They cleaned up after themselves and the roof looks beautiful!
Response from the owner:Hi Judy, thank you for your 5-star rating! We are happy to learn that you are satisfied with your roof and that our crew was efficient and polite. Our team always aim to provide exceptional customer service with follow up cleaning on every work site we will be dealing with, and we are happy to know that you are satisfied with it! Thank you for choosing us again for this project!
Andrew Torres
Roof looks great. Very quick and professional.
Response from the owner:Hi Andrew! Thank you for your 5-star rating. We're so happy to learn that you are happy with how the project was done and that our team was efficient and professional. Our team always aim to provide exceptional customer service with follow up cleaning on every work site we will be dealing with, and we are happy to know that you are satisfied with it! Thank you for choosing us again for this project!
Mark Emmrich
The process was very easy and the crew did a great job!
Response from the owner:Hi Mark! Thank you for the 5-star rating and that our crew did an amazing job! Our team always strive to provide excellent customer service and we are happy to learn that you are satisfied with the process and the outcome of the project. Thank you again for choosing us for this project!
Brent Hoffmann
Great company to work with. Clear communication. Great final product. No complaints.
Response from the owner:Hi Brent! Thank you for your 5-star rating. We're so happy to learn that you are happy with how the project was done and that our team was efficient in providing communication all throughout. Our team always aim to provide exceptional customer service with follow up cleaning on every work site we will be dealing with, and we are happy to know that you are satisfied with it! Thank you for choosing us again for this project!
Mark Slyco
JOB DONE RIGHT!
Jake stayed in contact with me through the whole job. Workers cleaned up the area completely and we're very nice to work with. Ashley in office was a pleasure to talk to. All in all a straight up company to deal with.
Jake stayed in contact with me through the whole job. Workers cleaned up the area completely and we're very nice to work with. Ashley in office was a pleasure to talk to. All in all a straight up company to deal with.
Response from the owner:Hi Mark! Thank you for your 5-star rating. We're so happy to learn that you are happy with how the project was done and that Jake and Ashley were able to assist you all throughout the whole process. Our team always aim to provide exceptional customer service with follow up cleaning on every work site we will be dealing with, and we are happy to know that you are satisfied with it! Thank you for choosing us again for this project!
Mark Plesac
We chose Brookens Construction to replace our roof after damage from a hail storm last summer. The process was pretty seamless from start to finish. They have good systems to do many things online. The crew did a great job replacing the roof in a one day and left our place clean. I highly recommend Brookens to anyone looking for a honest, reliable, local construction company for your roofing needs.
Response from the owner:Thank you so much for the wonderful 5-star review! We are thrilled to hear that you had a seamless experience with Brookens Construction. It's always our goal to provide efficient, reliable service, and we're glad that our online systems and our crew's hard work were able to meet your expectations. We truly appreciate your recommendation and are grateful for the opportunity to work on your roof. If you ever need anything in the future, don't hesitate to reach out. Thank you again for choosing Brookens Construction!
Steven Scheuing
Had a commercial roof redone , was an amazing experience from start to finish. Communication on the front end was great. Workmanship and attention to detail was incredible. I highly recommend Brookens Construction
Response from the owner:Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Brookens Construction was amazing from start to finish. We take great pride in our communication, workmanship, and attention to detail, so it's fantastic to know that it made a positive impact. We truly appreciate your recommendation and look forward to working with you again in the future! Thank you again for choosing Brookens Construction!
Josh Davis
Great company to work with from start to finish. They came out and did a great job assessing the damage from a hailstorm. Our field tech that came out, William Knight, was great to work with and that he came out with the insurance adjuster was also great. The team that came out to do the work did a great job. They were fast and clean. I would highly recommend Brookens for your next roof repair job.
Response from the owner:Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Brookens Construction was positive from start to finish. It’s great to know that William Knight, along with the insurance adjuster and the rest of our team, provided you with excellent service. We take pride in our work, and we're glad that the team was able to assess and complete the roof repair quickly and efficiently. Your recommendation means the world to us, and we truly appreciate your trust in us for your roof repair needs! Thank you again for choosing Brookens Construction!
Andrew Brickl
Brookens Construction made the process of getting a new roof so simple. They had amazing costumer service, William Knight is amazing! The roofers did a great job.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your project and that our crew was efficient and professional! Your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
John Hanrahan
Last year our home receive significant hail damage. I was very impressed with Aaron from Brookens, he helped guide us through the process with our insurance company and we couldn’t be happier with the work that they did on our house. Highly recommend!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your project and that our crew was efficient and professional! Your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Thomas Tayag
Absolutely fabulous. The job was completed perfect and in one day. And the company and representatives were very pleasant to work with. Overall, a wonderful experience working with them. Highly recommend!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your project and that our crew was efficient and professional! Your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
D S
The roof looks great and the job was completed very quickly.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your project and that our crew was efficient! Your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Teresa Justman
Brookens Construction was great to work with! They were knowledgeable, skillful and met our needs. Issac the Project Manager was very respectful and on top of everything. Barry our Saleman was amazing to work with. The crew was clean and respectful of our property. Everything was great! Thanks for getting our roof done!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was helpful and made sure that you are aware every step of the way. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Patrick Allen
After multiple contractors came out to inspect shingle damage from a tornado and a prior companies poor install Brookens went above and beyond. They have reached back to fight with the Insurance Company (Thanks for nothing American Family) to try and cover the full roof not just half since damage has took place on both sides. Craftsmanship looks good, went fast (ranch house) and the attention to not leave any traces behind went a long way. Will reach out in the future if another home needs their services.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was helpful and made sure that you are aware every step of the way. We always strive to provide excellent customer service, making sure we use quality materials to protect your exterior from harmful components and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Pam Mohrhardt
Working with Brookens has been a pleasure
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Steve Evans
I am very impressed with the whole experience. They did a great job including gutters and clean up was exceptional. From Sales to final product everything went smoothly.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your project and that our crew was efficient and professional! Your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Kevin Konkel
The roofing crew came in and got our roof completed in one day. We are very satisfied with the end product and service that we received from Rob and his crew.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your project and that our crew was efficient and professional! Your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Kristin Nemecek
Quality work & easy to communicate with. Came the day after the work was done to ensure that everything was cleaned up. Highly recommend Brookens!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was helpful and made sure that you are aware every step of the way. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Scott Schultz
Job was done quickly and professionally.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your project and that our crew was efficient and professional! Your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Brad Gabel
Brookens Construction was great to work with from start to finish. Chuck Weber (Field Representative) was outstanding. He was very responsive and was a great asset in picking the right shingles and color for our house. He also did a great job of working with our insurance company to make that a seamless process. Rob Moxley (Project Manager) did a great job working with the roofing crew to make sure the final result met our expectations. They did an excellent job and left our yard in great shape after the work was done. We highly recommend Brookens Construction as a local roofing company that does professional work.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was efficient, and professional. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Brandon Wiemer
Great experience from working with our insurance and making sure we were compensated to a quick and professional installation. Strongly suggest Brookens
Response from the owner:Thank you for your kind words! We are very delighted to learn that you are happy with the experience you have had, and that our crew was professional. We always strive to provide excellent customer service and your feedback is greatly appreciated. Thank you again for choosing Brookens Constructions!
Cynthia
Great workmanship. Even helped me mount a arbour that blew into neighbors yard and was nailed down to my pool deck. I definitely would recommend Brooke's!
Response from the owner:Thank you for your kind words! We always strive to provide excellent customer service and your feedback is greatly appreciated. Thank you again for choosing Brookens Construction!
Lisa Chase
What an awesome experience working with a local company that truly cares about their customers! Brookens is amazing)!!
They provided us with exceptional customer service, starting from the first interaction with their sales consultant (Chuck?) all the way through to the final walk through/quality inspection with Rob.
The crews attention to detail in protecting our property and making sure nails from being left on the ground were above and beyond our expectations! Leo was our onsite contact for a Friday install. I HIGHLY RECOMMEND this company! So much so I am willing to be a reference for anyone who is considering working with Brookens versus any other firm!
Thanks to the entire team!! Go Brookens!!
They provided us with exceptional customer service, starting from the first interaction with their sales consultant (Chuck?) all the way through to the final walk through/quality inspection with Rob.
The crews attention to detail in protecting our property and making sure nails from being left on the ground were above and beyond our expectations! Leo was our onsite contact for a Friday install. I HIGHLY RECOMMEND this company! So much so I am willing to be a reference for anyone who is considering working with Brookens versus any other firm!
Thanks to the entire team!! Go Brookens!!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was helpful and made sure that you are aware every step of the way. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Tom Chase
I got introduced to Chuck at Brookens after we had hail damage to our home. He was very thorough and professional with no sales pressure whatsoever.
After researching several other providers and doing my own due diligence for redoing my entire roofing system and gutters, I decided to go with Brookens. They are a local company based in Wisconsin and I wanted the reassurance of working with someone locally as I had heard horror stories from others who went with national firms that were nowhere the be found when issues came up post project completion.
After getting many roofing samples and completed projects to go look at from Chuck, I was introduced to a project manager named Rob. Rob and Chuck both have great customer service with attention to detail and addressed all concerns up front.
Then I met Leo who was head of the install crew and he was amazing! He was also on the job site all day and really did great work in being proactive! He was always making sure we had minimum issues and maximum results! The end result was amazing!! I’ll try to attach a picture here as well. Thanks Brookens!! Highly recommend!!
After researching several other providers and doing my own due diligence for redoing my entire roofing system and gutters, I decided to go with Brookens. They are a local company based in Wisconsin and I wanted the reassurance of working with someone locally as I had heard horror stories from others who went with national firms that were nowhere the be found when issues came up post project completion.
After getting many roofing samples and completed projects to go look at from Chuck, I was introduced to a project manager named Rob. Rob and Chuck both have great customer service with attention to detail and addressed all concerns up front.
Then I met Leo who was head of the install crew and he was amazing! He was also on the job site all day and really did great work in being proactive! He was always making sure we had minimum issues and maximum results! The end result was amazing!! I’ll try to attach a picture here as well. Thanks Brookens!! Highly recommend!!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was helpful and made sure that you are aware every step of the way. We always strive to provide excellent customer service, making sure we use quality materials to protect your exterior from harmful components and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Michele Knapp
Fabulous job! New roof.
..done in one day, courteous, professional team of workers, good pricing! Highly recommend Brookens Construction !
..done in one day, courteous, professional team of workers, good pricing! Highly recommend Brookens Construction !
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was efficient, and professional. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Nada Musleh
Thanks best service ever
Response from the owner:Thank you for your kind words! We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Jim Pohlson
I had a fascia cover blow off my house. Brian came out and got it back up and secured. Great to work with. Fast and professional.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was efficient, and professional. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Paul VanderVelde
11/06/2024 - it was a couple months ago that was seeing several houses a block from ours getting their roofs replaced. They shared with me who to reach out to and it was Darrin Jenkins from Brookens Construction. Darrin was top notch with how he did the assessment of our roof and needing to get replaced. There was substantial damage and he was very thorough with the documentation that let us to get the roof replaced along with our gutters and downspouts.
John Dohrn was the GM from Brookens the day of work. Like Darrin our experience with John was phenomenal. He was very thorough with me on the walk through and assured top level service with the work that was being done (which it was!).
As a result of the great work by these two men and their teams I give Brookens Construction high-level appraise for their work
Thank You!
John Dohrn was the GM from Brookens the day of work. Like Darrin our experience with John was phenomenal. He was very thorough with me on the walk through and assured top level service with the work that was being done (which it was!).
As a result of the great work by these two men and their teams I give Brookens Construction high-level appraise for their work
Thank You!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was helpful and made sure that you are aware every step of the way. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Pam Weinhold
An extremely quick response from Drew and Cody regarding a small piece of facia the wind blew off. Drew responded to my call within 30 mins and Cody completed the fix the next day! Both Drew and Cody were very thoughtful and professional. I’m not surprised as my entire process with Aaron and Brookens roofing was excellent 3 years ago. This company is top notch! Thanks again Brookens!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was efficient, professional and friendly! Your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Nic Schilling
Crushed Expectations! I used Brookens for some soffit/fascia repair work in Stoughton, WI. We acquired 3 bids and Brookens was over $1,000 lower than the other two. When they did the work they were very communicative on scheduling, arrival, and provided a completion report with some suggested repairs. They even went over and above and fixed a couple of items nearby and did not request added money. From my first experience with them I can see why they have nearly 700 nearly 5 star google reviews. I will use them again. It will be on Brookens to maintain the level of service I received this time though as they set the bar very high!!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was helpful and made sure that you are aware every step of the way. We always strive to provide excellent customer service, making sure we use quality materials to protect your exterior from harmful components and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Tyler Dorn
5 stars for the people, communication, customer service
3 stars for the quality of the work, cleanup
From the beginning Alex Grahn was great to work with and was very familiar with the insurance process and was able to thoroughly document the hail damage on my roof to get my previously denied claim fully approved. On production day I was very happy with the communication from the project manager Phil. The crew worked 13+ hours and into the dark to finish my roof in one day. While I was happy with it only taking a day, the work seemed a bit rushed. They left quite a mess for me to clean up which was probably a trade off of them working into the dark and there were several issues that needed to be addressed via subsequent visits, including sealing over one of my bathroom vents, short cut shingles, wrinkled underlayment, buckled shingles. All issues were subsequently addressed and fixed, but I was not super impressed by the initial quality of the work. They definitely stood by their work and fixed everything but makes me wonder about what I didn't see. Despite having some issues, overall I would recommend them because they seem like very honest people and are willing to make it right.
3 stars for the quality of the work, cleanup
From the beginning Alex Grahn was great to work with and was very familiar with the insurance process and was able to thoroughly document the hail damage on my roof to get my previously denied claim fully approved. On production day I was very happy with the communication from the project manager Phil. The crew worked 13+ hours and into the dark to finish my roof in one day. While I was happy with it only taking a day, the work seemed a bit rushed. They left quite a mess for me to clean up which was probably a trade off of them working into the dark and there were several issues that needed to be addressed via subsequent visits, including sealing over one of my bathroom vents, short cut shingles, wrinkled underlayment, buckled shingles. All issues were subsequently addressed and fixed, but I was not super impressed by the initial quality of the work. They definitely stood by their work and fixed everything but makes me wonder about what I didn't see. Despite having some issues, overall I would recommend them because they seem like very honest people and are willing to make it right.
Response from the owner:Thank you so much for your detailed feedback and for taking the time to share your experience with us! We're thrilled to hear that Alex, Phil, and the rest of the team were able to assist you in getting your claim approved and provide clear communication throughout the process. We sincerely apologize for the issues you encountered with the initial quality of the work and cleanup. It's great to know that our team was able to address and resolve these concerns quickly to your satisfaction. We truly value your trust and are grateful for your recommendation. We're always committed to improving and will use your input to ensure a better experience for all of our customers moving forward! Thank you again for choosing Brookens Construction!
Adam Steele
They did a great job. They were fast and the roof looks great.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was efficient. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Donna Chappell
From the salesman, Clayton, to the project manager, Issac, the Brookens team was thorough, professional, and friendly. And the crew got the job done in one day.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was efficient, professional and friendly! Your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Dillon Christensen
Great job on the roof! We couldn’t be happier. We did find some nails in the driveway afterward, but we were just extra cautious for a few days and swept every day. The roof looks fantastic, and the crew was incredibly friendly and fast. Speaking of speed—wow! They showed up exactly at 7:00 AM, just as promised, and within 10 minutes, they had already removed a huge portion of the roof. By 3:00 PM, I received a call from our project manager letting me know it was done. The crew stayed onsite until about 6:00 PM to clean up, and it looks like they were never even here. They clearly have this down to a well-oiled system.
From the start, Brookens helped me through my insurance claim, which was initially denied. After three additional inspections, it was still denied, but I stayed in the fight with them. We got attorneys involved, and in the end, we won. They even helped us win our siding claim after notifying us of siding damage as well.
From the start, Brookens helped me through my insurance claim, which was initially denied. After three additional inspections, it was still denied, but I stayed in the fight with them. We got attorneys involved, and in the end, we won. They even helped us win our siding claim after notifying us of siding damage as well.
Response from the owner:Thank you for the kind words! We are very happy to learn that you are satisfy with how the project was done and how our crew was able to get the win with your insurance, we strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Constructions!
Alexia Bongiovani
Brookens was amazing to work with for our roof from start to finish. Ernesto and the crew who installed the roof did amazing work and clean up. I would recommend Brookens to anyone needing a new roof!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was efficient and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Khamp Manikham
These guys did a great job and cleaned up afterwords was great too. There was an issue with the siding and they fixed it right away. Even came back a couple days later to pai t a 2nd layer just to make sure it looks good. The skylight company was quick and efficient, everything looks great. The new dome is even brighter now. Super Happy with the final results.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your skylight and that our crew was efficient and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Rochelle Zwieg
Very curious, knowledgeable and efficient. Thank you so much for the professionalism!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was efficient, professional, and knowledgeable. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Heidi Bontempo
Really great team! Happy with the experience and results.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your project. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Jackie Tadych
This was great experience! The work was done promptly and completed in the same day. Everything went well with the insurance company and was handled professionally. I would hire them again!!
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was efficient and timely. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Steven In Stereo
super quick team and communication was on point! from the initial call to the roof construction, we were helped a long the way to work with our insurance budget and to guide through the process. i also appreciate that even tho they knew what insurance had paid out, they still wanted to help with making sure it was the best deal for everyone included. very happy so far and have already recommended.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was helpful and made sure that you are aware every step of the way. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Dan Balsbaugh
Brookens did a great job replacing our roof. In and out in 1 day and very good about post job cleanup. Highly recommend.
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your roof and that our crew was efficient and timely. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!
Thomas Obregon
Excellent service and very punctual and professional
Response from the owner:Thank you for the kind words! We are happy to learn that you are satisfied with your project and that our crew was efficient and timely. We always strive to provide excellent customer service and your feedback is greatly appreciated! Thank you again for choosing Brookens Construction!