Lisa Schoenwetter
We had a really terrific experience with Brookens. We worked primarily with Jon and he was wonderful: kind, caring and patient. The new roof looks just great. I highly recommend them!
Response from the owner:Thank you so much for the wonderful review, Lisa! We’re glad to hear you had such a terrific experience and that Jon took great care of you throughout the process. It’s great to know you’re loving the new roof, and we truly appreciate your recommendation. If you ever need anything in the future, we’re here to help!
Patrick Berkovitz
The whole job was excellent! William Knight did an awesome job and the crew did great. Thanks for a great job
Response from the owner:Thank you for the 5-star review, Patrick! We’re thrilled to hear that William and the crew provided excellent service. We appreciate your trust in Brookens and are always here for any future roofing needs!
Roger Larson
I have a normal two story home. The crew showed up right on time, 8:00 and we’re all cleaned up and done before noon!! Very impressive!!! Not a nail left behind. 27 square of shingles. I’m very happy with everyone I dealt with. Brian, the sales rep, Megan, at the office and Conner, the job site Forman all really were very professional. I have owned eight homes and dealt with many business over the last 40 years. Brooken construction is top shelf, IMO.
Response from the owner:Hi Roger,
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that everything went smoothly! It’s great to know our team made such a positive impression and delivered results you’re happy with.
We truly appreciate your trust in us and your 5-star review!
Eileen Glazier
Excellent service from start to finish. Always kept me in the loop on what was going on. Pete came out and worked with our insurance adjuster. He adjusted his schedule to meet our needs. He met with us and explained everything. They were right at the house at 700am as said. Took one day with crew of 10. Beautiful job! Cleaned up nicely. Would highly recommend!!!
Response from the owner:Thank you, Eileen! We’re thrilled to hear that Pete and the team delivered excellent service from start to finish. We take pride in our communication, efficiency, and attention to detail, so it’s great to know that stood out to you. We truly appreciate your recommendation and the opportunity to work on your home!
Shan Mason
Peter was instrumental in my roof replacement. super responsive, attentive to detail, worked well with insurance company, a true expert, additionally, the project Super, Scott, was amazing!! made sure all was right. came back next day to fix something that was missed instead of covering it up. GREAT JOB Brookens. you have GREAT PEOPLE.
Response from the owner:Thank you, Shan! We’re so glad to hear about your great experience with Peter and Scott. Their dedication to detail and commitment to doing things the right way truly reflect our values. We appreciate you recognizing their hard work and for trusting us with your roof replacement!
Joe Czaplewski
Brookens was great to work with! Professional and prompt. Scott (the project manager was awesome! Went above and beyond. Pete did a great initial job of working with my insurance company to get things going. Megan was always very responsive and professional! I would highly recommend using them for your roof and gutter needs.
Response from the owner:Thank you, Joe! We’re so glad to hear about your positive experience with our team. Scott, Pete, and Megan will be thrilled to know their efforts made such a great impression. We truly appreciate your recommendation and the trust you placed in us for your roof and gutter project!
Christine Lewis
Great work and every single person was so friendly and respectful and helpful.
Response from the owner:Thank you, Christine! We're so glad to hear that you had a great experience with our team and that everyone treated you with friendliness and respect throughout the process. We truly appreciate your kind words and the opportunity to work on your roof!
Pamela Hanson
Jack Greenwood was great. Helpful and knowledgeable.
Response from the owner:Thank you, Pamela! We're happy to hear Jack provided you with such helpful and knowledgeable service. We’ll be sure to share your kind words with him. We appreciate you taking the time to leave us a review and for choosing us!
Roger Lewicki Hotmail
Brookens did a Fantastic Job from start to finish. 5 Stars. Not only did they get me a new roof due to hail damage, but also got my insurance company to pay for replacemant of the raingutters, downspouts and sky lights. The sky lights were even an upgrade to remote controlled shades in them. My roof was 20 years old and now I have a new roof with a 40 year warranty going forward. All I had to pay was my deductible to the Insurance company. Brookens took care of all the negotiations with my Insurance company. Installation was completed in 1 day. Everything cleaned up like nothing ever happened. I would absolutely recommend Brookens to anyone with hail damage to their roof and gutters.
Response from the owner:Thank you, Roger! We’re thrilled to hear you had such a fantastic experience with our team. It’s great to know that the process—from inspection to working with your insurance and completing the installation—went smoothly and delivered the results you deserved. Enjoy your upgraded skylights and new roof with that 40-year warranty! We truly appreciate your trust in us and your recommendation.
Jenny Mckenna
Alex was wonderful to work with to get everything we needed for insurance and met with them. Cody was the on site project manager, was efficient and his team had my ranch home done by lunch!!
Response from the owner:Jenny, thank you for your kind words! We’re so glad Alex was able to guide you through the insurance process and that Cody and the crew completed your roof so efficiently. We truly appreciate your trust in us and are happy to know you had such a positive experience!
ginny lowry
Our work with Brookens Construction started with a knock on the door as they were in the neighborhood. My first thought was "no" we don't want a roof inspection as our house is "newer" and didn't expect to find significant hail damage.
After a short discussion with Colton, we agreed to have him take a look and we are glad we did. Colton came across very genuine - not someone just trying to get that next sale- and was very knowledgeable. He was incredibly communicative and gave us all of the information we needed on the front end of the process.
Scheduling was easy - even when the weather had other plans.
The roofing crew was efficient and they did a fantastic job cleaning up the mess.
We really appreciated the top notch service we received across the board, especially when it came to communication. Colton, Megan, Matt and Connor let us know everything that we needed for this process. They really made it as painless as a roof replacement can be.
After a short discussion with Colton, we agreed to have him take a look and we are glad we did. Colton came across very genuine - not someone just trying to get that next sale- and was very knowledgeable. He was incredibly communicative and gave us all of the information we needed on the front end of the process.
Scheduling was easy - even when the weather had other plans.
The roofing crew was efficient and they did a fantastic job cleaning up the mess.
We really appreciated the top notch service we received across the board, especially when it came to communication. Colton, Megan, Matt and Connor let us know everything that we needed for this process. They really made it as painless as a roof replacement can be.
Response from the owner:Thank you, Ginny! We’re so glad you decided to give us a chance and that Colton and the rest of the team—Megan, Matt, and Connor—delivered the experience you deserve. Communication and professionalism are things we take great pride in, so it’s wonderful to hear that came through every step of the way. We truly appreciate your trust in us and are thrilled you’re happy with your new roof!
Jeff Kobernusz
Great customer experience from start to finish. Quick response to email and text. Would certainly recommend to anyone needing roof work. They were extremely helpful with the insurance documents and communications.
Response from the owner:Thank you, Jeff! We’re so glad to hear you had a great experience from start to finish. Our team strives to provide quick communication and make the insurance process as smooth as possible, so it’s great to know that stood out to you. We appreciate your recommendation and the trust you placed in us!
Jeff Loomans
Top notch from the original inspection through installation. The roof repair was due to hail damage - so insurance was involved. They helped me through the whole process. They were responsive and communicate well. When it came to the installation, the responsiveness and communication continued. They had a bit of weather to navigate but kept me informed along the way and worked to minimize the impact. Again - responsive and communicative. For me though, the 5th star is for their Site Manager. He was just phenomenal to work with. Biggest compliment I can give is that he and his crew left our property looking as it was before they arrived - except for the new roof. Clean up was outstanding. Site Manager even came back a day later looking for anything that might have been overlooked! Just another example of this crew’s attention to detail is a memorial that we have near our front door. They actually put a ladder and tarp over it to protect it from damage. Outstanding! I have already recommended them to two of my closest friends!!
Response from the owner:Thank you, Jeff! We’re thrilled to hear how pleased you are with your experience from inspection to installation. Our team takes pride in clear communication, attention to detail, and treating every property with care—so it’s wonderful to know that stood out to you. We’ll be sure to share your kind words with your Site Manager and crew. Thank you for trusting us with your home and for recommending us to your friends!
TOM Kurzawa
Our sales reps did an excellent job working with our insurance company. They were tireless, thorough and patient pointing out all the effects of the hail damage to ensure we received the maximum settlement. Roof and skylight installation was on on schedule and efficiently done to minimize disruption to our lives. Clean up was good all nails and debris was removed. The roof and skylight look great.
Response from the owner:Thank you, Tom! We’re so glad to hear that you had a great experience working with our team and that the roof and skylight installation went smoothly. Our goal is always to make the process as easy and efficient as possible, from working with insurance to ensuring a spotless cleanup. We truly appreciate your trust and are happy you’re pleased with the results!
QdoG channel poole
I couldn’t be happier with the roof replacement—everything looks absolutely fabulous! The entire process was smooth and stress-free from start to finish. The team was incredibly fast, professional, and left the property spotless. I especially appreciated the project manager, who walked me through each step and even did a final sweep to make sure everything was perfect. Highly recommend for anyone looking for quality work and top-notch service!
Response from the owner:Thank you so much, Cindy! We’re thrilled to hear that you couldn’t be happier with your new roof and that the entire process was smooth and stress-free. Our team takes great pride in delivering quality workmanship and clear communication, so it’s wonderful to know that stood out. We truly appreciate your trust and your kind recommendation!
Jean Schlidt
Workers were efficient, worked steady and were careful with cleaning up.
Response from the owner:Thank you, Jean. We appreciate you sharing your experience and are glad to hear our crew worked efficiently and maintained a clean job site. It’s great to know you’re satisfied with the results and the care our team put into your project.
Jason Benseman
I am so happy we chose Brookens to replace our roof after hail damage. From our first meeting with our field rep Darren to the final installation with Cody as the project manager, all went very smoothly. The quality of the work is excellent and the new roof is absolutely beautiful. Also, the clean up from the crew was above and beyond. I will definitely recommend Brookens to anyone who is considering a new roof. 5 stars all the way!
Response from the owner:Thank you so much, Jason. We’re thrilled to hear that you had a positive experience from start to finish. Darren, Cody, and the rest of our crew will be glad to know their work made the process smooth and stress-free for you. We truly appreciate your recommendation and the trust you placed in us!
Keith Benzine
Professionally handled and crew was polite and efficient
Response from the owner:Thank you, Keith! We’re glad to hear you had a great experience with our team and appreciated their professionalism and efficiency. We truly appreciate your trust in us!
Deborah A Hoffman
Attention to details and professionalism.
Response from the owner:Thank you, Deborah! We appreciate your kind words and are thrilled to hear you were pleased with our attention to detail and professionalism. It was a pleasure working with you!
Trent Campbell
Working with Peter Nattinger was an excellent experience. His knowledge and integrity have made him the go to individual for any future roofing needs we may have.
Response from the owner:Thank you, Trent! We’re happy to hear that Peter provided such a great experience and earned your trust. We’ll be sure to share your kind words with him and the team — we appreciate your recommendation!
Dave
Everyone was very professional job was done, right cleanup was done nice
Scott made sure everyone was doing what they were supposed to was very helpful during the process
Scott made sure everyone was doing what they were supposed to was very helpful during the process
Response from the owner:Thank you, Dave! We’re glad to hear you had a great experience with our team and that Scott made the process smooth and professional. We truly appreciate your trust in us and the kind words!
Margaret Hoier
Helpful in the early stages. Communication increased as time neared for our scheduled date. Timely arrival. Thorough review of the roof during tear off. Ensure we had a good base. Errors were corrected same day. Highly recommend their services.
Response from the owner:Thank you, Margaret! We’re glad to hear that our team kept communication clear and delivered a thorough, efficient experience from start to finish. We appreciate your recommendation and the trust you placed in us!
Andy Paquette
I had never gone through this process before regarding hail damage to my roof. They guided me step by step through the entire process and did it in an easy going and friendly way. They were upfront about the costs and were able to complete the job a lot sooner than I expected. It was a great experience with Brookens from start to finish.
Response from the owner:Thank you, Andy! We’re so glad our team was able to make the entire process smooth and stress-free for you. We appreciate your trust in us and are happy to hear you’re pleased with the results!
Annette Mechelke
Smooth process start to finish. Very happy with the experience.
Response from the owner:Thank you, Annette! We’re so glad to hear the process felt smooth from start to finish and that you’re happy with the experience. We truly appreciate your trust in us for your roof installation!
Chuck Lovely
The Brookens staff from my Sales rep Derek to the Project Mgr Matt far exceeded my expectations. The project was completed properly and the clean up afterward was great.
Response from the owner:Thank you, Chuck! We’re thrilled to hear Derek, Matt, and the rest of our team exceeded your expectations. It’s great to know you’re happy with both the project and the cleanup. We appreciate your trust in us and your kind words!
Martin Abud
Roof looks great! They did an awesome job. Jack was extremely helpful and patient with all our concerns and questions. I cannot say enough about their customer service.
Response from the owner:Thank you, Martin! We’re so glad to hear that you’re happy with your new roof and the service you received. Jack and the team will appreciate your kind words. We truly value your feedback and recommendation!
Eric Williams
Everyone I dealt with at Brookens has been very professional and helpful. There installation crew worked so quickly and were thoughtful from start to finish. They even covered our shrubs and planting beds so as not to damage anything. I would highly recommend Brookens to anyone looking for a good contractor for their home.
Response from the owner:Thank you, Eric! We’re thrilled to hear that our team provided you with a professional and thoughtful experience. Protecting your home and property is always a top priority, and we’re glad you’re happy with the results. We truly appreciate your recommendation!
Adam
Scott and his crew did a phenomenal job with our roofing project. They were professional and on time! All of my questions were answered. The crew worked fast and picked up after the project very well to leave no debris behind. I really appreciated all that they did for us, and we couldn’t be happier.
Response from the owner:Thank you, Adam! We’re so glad to hear Scott and the crew delivered a great experience for your roofing project. Professionalism, clear communication, and a clean job site are all things we take pride in. We truly appreciate your recommendation and are happy you’re so pleased with the results!
Rob Edge
Very professional, detailing every step of the process all threw the job. Very helpful answering question.
Response from the owner:Rob, thank you for sharing your experience and for the 5-star review! We’re glad our team could walk you through each step and answer your questions along the way. Clear communication and professionalism are always our goals, and we’re happy to know you felt supported throughout the process.
Shelly Pierce
Great experience from start to finish. Alex was a pleasure to work with; he is the reason I decided on Brookens. He was prompt, honest, patient, accommodating...everything you want in a salesperson, but never get. Connor, the PM, was also great to work with. He stayed in communication with me throughout the day my roof was being replaced, and made sure my questions were answered and I was happy with the work before leaving. The crew was respectful and did a great job! Both Alex and Connor followed up with me after the job was complete.
Response from the owner:Shelly, thank you for the wonderful feedback! We’re so glad Alex and Connor made the process smooth and enjoyable for you. It’s great to hear their communication and follow-through stood out, along with the crew’s hard work. We truly appreciate your trust in us and are thrilled you had such a positive experience!
Todd Walter
I would highly recommend Brookens Construction. Sales Rep Pete Nattinger was very knowledgeable and especially helpful throughout. Brookens did a great job.
Response from the owner:Todd, thank you for your kind words and recommendation! We’re so glad to hear Pete and the team were able to guide you through the process and deliver a great result on your roof and gutter repairs. We truly appreciate your trust in us!
Mateusz Laskowski
I'm not sure where to begin, but if there were more stars I could give I certainly would. We just had our roof replaced with Brookens and from start to finish it was incredible. I've received better customer service from this company than I have at 5 star hotels. We had a problematic area that leaked in the past and Scott, our project manager, went above and beyond to put us at ease with the process. After looking at the finished product, I understand why these guys are so well known and trusted. Please use this company for your roof you will not be disappointed.
Response from the owner:Mateusz, thank you for such an incredible review! We’re truly honored by your kind words and thrilled to know your experience with Brookens exceeded expectations. Scott and the crew take great pride in making sure every detail is handled with care, especially in areas that have caused concern in the past. Knowing you now feel at ease with your new roof means the world to us. We’re grateful for your trust and recommendation!
Patrick Mullen
Excellent experience having our roof replaced. Great people!
Response from the owner:Thank you, Patrick! We’re so glad to hear you had an excellent experience with your roof replacement. Our team takes pride in delivering both quality work and great service, and it’s wonderful to know we met your expectations. We truly appreciate your trust in us and your kind words!
Dave Fary
Brooken’s gets it done right! Great customer service! These guys were in and out in less than two days on a big steep roof. They were fast, friendly and very good at what they do!
They were always on time with everything….material drop off, paperwork, showing up for work and appointments to look at the house. And they were meticulous about the details with the insurance. Shout out to Darrin Jenkins who got the ball rolling and was on top of all my questions and needs!
Five star experience for me! Beautiful work!
Thank you Brooken’s!!!
They were always on time with everything….material drop off, paperwork, showing up for work and appointments to look at the house. And they were meticulous about the details with the insurance. Shout out to Darrin Jenkins who got the ball rolling and was on top of all my questions and needs!
Five star experience for me! Beautiful work!
Thank you Brooken’s!!!
Response from the owner:Dave, thank you for the fantastic review! We’re so glad to hear that your experience with our team was smooth from start to finish. From staying on schedule to handling the details with care, it means a lot to know everything came together just as planned. We’ll be sure to share your shout-out with Darren—he’ll appreciate it! Enjoy your new roof and gutters, and thank you for trusting us with your home.