Brookens did my roof in Sept 2024 after hail damage earlier in the summer. All parts of the process (initial inspection, insurance claim & costing, time to get materials, actual roof work, and communication) were easier and better than I expected.Jake did an initial inspection after working with several of my neighbor's roofs and finding hail damage. At first, I didn't let him on my roof as I thought he was one of the many "storm chasers" that had knocked on my door during this period. After some further investigation, I realized they were local and get been around a long time and do quality work. I asked him to come back and he promptly did. His initial inspection was documented with pictures and clear next steps for me to take in calling my insurance carrier to submit a claim. He met the claims adjuster at my house for their inspection. Within 48 hours, my insurance company called with an approved claim. We then reviewed the quote from the insurance company in detail and Brookens did the leg work to get a few additional items added to the quote and quickly approved. Next, the back-office team (Oshiona, Megan, Ashley & Cassandra) kept me up to date on timing of the materials for the project and very detailed plans of what to expect on the actual roofing day. Lastly, Rob & his roofing crew arrived as expected and worked throughout the day to finish the job & clean up in just 1 day, which was great. They protected my plants as best they could, and better than I expected (yes, some plants had debris fall on them, but it's minor and probably less damage than the deer cause on a regular basis).Overall, I'm very happy with the Brookens team and would recommend them to anyone in the need of a new roof.

Trey did an excellent job on following up with gutter issues we had when gutter guards were installed. Trey was courteous, responsive and very eager to solve the issue!

Very responsive, helpful, prompt, did good work on my roof

Brookens Construction was wonderful, helping us navigate the insurance process after hail damage, completing the job in a day, and incredibly thorough cleanup afterwards. Everyone was friendly, knowledgeable and helpful, and the roofing team was made up of super hard workers.

My wife Judith and I are very pleased with the excellent work provided by Brooken's. Great communication, efficient, well-organized and attentive to detail. Trae, Phil and the entire crew were professional, helpful and ready and able to address and explain all facets of the project. Highly recommend.

More to add to this Review, Casey M&W Exteriors replaced all of my Gutters. they did and Outstanding Job!I had a great experience from the estimate with Alex, to the contract to the construction day and payment process.Everything went great.They were able to replace my roof in one day and the quality was great and the cleanup was wonderful.I highly recommend Alex from Brookens construction.

Hands down the BEST roofing company by far! The process was extremely easy. Surprisingly, Brookens gave me the option to choose any shingle I wanted, including impact-resistant shingles.William was phenomenal, the office staff were incredibly helpful, and the project manager, Cody, was extremely transparent and made sure everything went smoothly!Thanks, Brookens Construction!

Brookens Construction just completed our roof project last Thursday and so far we are very happy with the final result and the overall process. Our field representative, Darren provided us with fantastic service from the start providing the initial roof inspection, an awesome inspection report for insurance purposes and then being back at our home to meet with and go back up on the roof with the insurance agent to point out and discuss the damages. He even tarped/repaired a hole in the ridge vent at the top of our roof to ensure that if water was getting it, it would be stopped. He helped us with shingle selection and made special trips to our home to show us samples of shingles we were thinking about. We have not had to work with the insurance company at all up to this point - Brookens has handled all of this on our behalf. We liked the online customer portal which kept us apprised of where we were with the project. The office staff is courteous and very helpful with questions. The provided us with great information of what to expect with the project when the work was scheduled. The project itself went very smooth - the crew was there when promised and our project manager Ernesto was very informative and he and the crew met all of the requests that we asked for (such as ensuring that our deck was protected during the project). The crew was very professional, courteous and friendly. They had the job completed in a day. The yard and area around our house was cleaned completely - we couldn't tell that there had been a project there when it was finished. Our roof is beautiful and we are very pleased with the work! Its too early to comment on durability and if there are any new construction issues such as leaks etc but I am confident that the work will be sound. The only negative that I could come up with for this project was there was some minor spattering of oil or something that was left on our driveway but I should be able to get that easily enough with a driveway cleaner. Thanks Brookens for the great work and the beautiful roof!

Rob Moxley and his crew from Brookens were awesome to work with. They showed up promptly at 7am and began working on the roof replacement; they were finished and totally cleaned up by 2pm. The communication with all Brookens staff since day 1 has been excellent and I’ve been very happy with them. I’d definitely recommend them to anyone in need of a new roof in southern Wisconsin!

Excellent job! Communication was great! Job manager on site often making sure things went smooth. Answered every email and text quickly. Very happy with Brooken’s and the work they did on my house

Extremely satisfied with Brookens Construction. The roofers were efficient, professional, and cleaned up all materials.Highly recommend!

I've worked with one of Brookens project managers Phil Dolan in the past and his communication and attention to detail was amazing. I'd strongly recommend checking out Brookens Construction for your roofing needs.

Overall very excellent customer service and workmanship.

My roof was impacted from a hail storm in May. After checking in with family for their thoughts on a contractor; Brookens Construction was highly recommended. From the initial meeting with Alex through the day of replacement of my roof and interactions with Phil and the crew; it was an easy process with clear communication and expectations. Brookens assisted with my insurance claim with follow ups allowing for additional coverage. It was a pleasure working with all of my contacts with Brookens Construction.

Arrived as scheduled and completed the work as expected. Would (and have) recommend to others.

Efficient and professional!

I had a roof replacement, new gutters and fascia done on my house a couple of months ago. Just getting around to a review. The work done with Brookens and their subcontractors was excellent! From start to finish, working with Brookens was easy and they all were wonderful to work with. Special thanks to the crew who did my roof. After removing layers, they found old barn boards as decking (original to the house) so they needed to replace all the decking as well, on the garage and roof. They were working until dark and even had a second crew, who finished a bit early on their job, come to my house to try to get it done. It did have to go into the next morning. But they were there at 7:00 and all wrapped up by 10:00 or so. I really recommend Brookens as they did excellent work and were great to work with. They also made the insurance claim process extremely easy.

Very professional team from start to finish. We’re a restaurant so the timing to get this finished was very important…they not only beat their timeline but we’re very happy with how the roof turned out. Highly recommended!!

Work was completed on time and accurately, and the job site was left clean. All questions were addressed promptly by our PM, Rob. Great job.

New roof and gutter guards look great.

We had an excellent experience with our replacement of our roof. The crew did an excellent job and was very respectful of our property. I would recommend using Brookens Construction for your roofing project.

We just had our roof replaced by Brookens Construction today. Extremely efficient and friendly work crew, excellent communication throughout the entire project with the entire staff. We highly recommend Brookens Construction for their excellent and professional service.

Brookens Construction did a roof replacement for me today 09/03/2024. It all came together when Jake from Brookens construction met with my insurance adjuster about hail damage. Between both of them my roof qualified to be replaced. Jake then met with me about all the details. Then after about 8 weeks Cory from Brookens and his crew showed up and all went very well from start to finish. Professional work well done. So if your roof is needed to be replaced. I recommend Brookens Construction.

Exceptional work done on my roof and skylight..Phil my project manager saw to every detail and answered all my questions..could not ask for a better experience...

Thanks!

We had a great experience from the start. The ladies in the office were great to work with. The recommendations were on point. Getting rid of the unused chimney and turbine makes the roof look a lot neater/clean. Communication from Ernesto on what was happening was appreciated, we have 4 dogs to manage and it was helpful. The way the roof top venting was done on both the garage and house, really does make a huge difference in temperature, no more hot A$$ garage! Thank you for your hard work!!! Tara

Roof replacement-It was a real pleasure working with Brookens Const. Their workers were professional and they treated my property with respect. Salesperson Alex was attentive and made certain that I was always taken care of. The office personnel were prompt at letting me know the steps that needed to be done. And project manager Cory, was very thorough during and after the completion. I highly recommend using their company. 5 out of 5 stars.

The whole crew from Brookens from start to finish has been so wonderful to work with! They were patient while we made our decision on roofing companies and were always happy to answer any questions we had in a timely manner. They also made the insurance process as seamless as possible and worked directly with our agents. Our new roof is beautiful and the crew did a fantastic job! I would 10/10 recommend Brookens!

We choose Brookens to take care of our Hail Damage in May 2024. Our sales person was very thorough about looking at all possible damage to our home. We greatly appreciated that.Once the insurance company provided the check and we signed the contract, materials were ordered and a date set to complete our project.Our sales person answered all the questions I had, which was a lot. We were very satisfied with the work they did and the professionalism of everyone involved.Thank You Brookens

Great service, showed up at the crack of dawn and finished before the evening. No complaints.

Brookens did a great job start to finish. Brandon our salesman handled our insurance company and all the details right from the start making it a stress free experience ! The crew who installed our new roof was on time, professional and did a great clean up job. Roof done in one day! Our onsite manager Rob was professional and communicated with us from start to fish! Great job Brookens!

Brookens was great to work with! Everything ran smoothly and our roof was done in 6 hours. John Dorhn and his crew were great.

On time, the new roof looks fantastic, and the yard was cleaned up. I would highly recommend Brookens

Brookens was very prompt in responding to our service request. The team worked quickly and finished the work on time. I recommend Brookens and Jon Jorgenson for storm damage repair

Trae and Chuck and Cassie all of them were amazing and did great job. Will highly recommend them.

Great communication throughout the process. Completed in 1 day.

I recently had my roof replaced, and I’m thoroughly impressed with the service. The team completed the job within a single day, demonstrating incredible efficiency and skill. John was especially outstanding in managing the project and ensuring everything went smoothly. The quality of their work was top-notch. I highly recommend them for anyone needing roofing services. Their professionalism and speed were truly exceptional.

Brookens was recommended highly by 2 people I volunteer with and Brookens did not disappoint!!!!!!! On time, honest, great cleanup, hard working roofers, and wonderful roof & price! Everyone from Charles & Trae to Meghan in the office have been absolutely great.

Amazing!!! Had a great experience from start to finish!!! BRIAN AND ROB very nice to work with!!The crew was very hard working and did a great job cleaning everthing up as welll!! Need a roof choose Brookens!

Wonderful, smooth roof replacement. Everyone from Darren Jenkins, Ernesto Palacios, and the ladies in the office (Meghan and Ashley) were extremely helpful and made the process go without a hitch. I would recommend this company to everyone.

Rob and the Brookens team were great to work with. They walked me through each step of the process and everything was completed in a timely manner.

If you need a roof, call Brookens Construction. They arrived early to get everything prepared, they started on time and they finished when they said they would. They installed the highest quality roof at a reasonable price and did many extra things just to make me happy. When they finished, I couldnt even tell they were here - except I had a beautiful new roof.The people at Brookens truly understand superior customer service. Thanks so much to Jake, Chuck, Phil, Ashley and Megan for understanding my deadline and always putting my mind at ease. Brookens Construction came highly recommended to me and I highly recommend them to you.

Super experience. Everyone was nice and polite. Workers are truly super human. Worked for 12 hours straight, no real breaks, never slowed down, smiled whenever they looked at you. Conscientious and friendly. John always looked out for our needs.

We had a fantastic experience with Brookens. We have a fairly large roof and it was done in one day. Rob was great and came at the end of the day to make sure everything was cleaned up and that we were happy with the job done.

Brookens was great! Everything from the initial inspection w/ Jake, the claims process, the amazing crew that knocked out this job in one day and finally to Rob the PM making sure everything was cleaned up and good to go. Would highly recommend.